Ace Rooms is our close and reliable partner since 2015.
The service level were always excellent and we are grateful for our partnership, which is solid in good and bad times.
Their Customer Service is exceptional, cooperative and the response time is the shortest possible.”
Ace Rooms has emerged as one of the leading Bed Banks with a personal touch.
Working on behalf of many tour operators, as well as Brightsun, Ace Rooms has continued to provide the best hotel rates, while seamlessly integrating a large and diverse database of properties on a simple to use platform.
I’ve worked closely with Acerooms for almost 8 years now, and service has been excellent, friendly and on-point all this time. Especially throughout the pandemic, nothing has been too much trouble. Working with Acerooms is more like using a full-service DMC than a “bedbank” – they provide actual service, responsiveness, and care for our customers and team alike. The attention to detail and follow-through, such as re-confirming bookings before arrival, is not your traditional bedbank service, and they and their team are a pleasure to work with!
We have worked with Acerooms for 10 years plus. They are our go to agent when our clients request a quote for hotels that we don’t contract directly. Acerooms are always very quick to respond to any product or booking query and there is always someone available to speak to if we need any assistance.
A great company to work with. Best rates, best service, best team
We find using ACE Rooms is convenient and quick, with rooms booked and confirmed within moments. The ACE staff are on hand should we need any assistance, they are all very friendly and happy to help!
Ace rooms has provided an Exceptional level of Customer Service we sincerely appreciate the outstanding service which you have given to us. We are really impressed with the responsiveness (Paul & Pam) for resolving our queries before deadline.
“Ace Rooms is the best site for booking hotels and transfers with competitive rates backed up with excellent customer service”
“With instant availability and voucher(s) within seconds, what else more can you ask for?”
These days, there are a handful of online booking platforms – you can honestly say are trustworthy – Ace Rooms, would be one of them.
We have been using Acerooms for over 5 years and can only say that it is the best system we have come across . Our team prefer to book with Ace Rooms simply because they are reliable. Being in a service industry the 24/7 service is important to us. We are client facing and the system is set to show only Marked Up rates which is really useful, and we have not seen this with others We congratulate Acerooms for their success and look forward to many years of partnership!