The management team has over 20 years of experience trading online and software development. Having a huge passion for travel & having found a niche in the market, the company has been trading since September 2008.
Our strength is our in-house IT Team who work hard to bring the latest API/XML applications. We have built our own platforms for agents, hotels and suppliers as we believe in keeping it simple!
During Covid, we launched our Mobile Application which helped our agents to stay connected with us wherever they were.
Based in London (UK), the team is proud of its 24/7/365 customer service.
We provide a unique out of hours service for our Gold Agents wherein they can provide our contact numbers to their clients for outside normal working hours emergencies (calls always handled by humans, not AI). This takes the pressure off the agents and your clients will perceive this as a service you provide – improving your customer experience.
AceRooms Team works hard in getting Ace Rates for hotels and airport transfers. The team recently celebrated Ace Rooms 15th birthday in September 2022 in style.
Check out our Testimonials page for some well known established brands who work with us!
